Consultation Services

Our experience in the specification and development of Business Processing Outsourcing (BPO) and data capture solutions has provided us with the knowledge and expertise to advise our clients on a range of business critical issues. These are focused upon document scanning, management and data capture and form an essential element of the core services we provide, ensuring best practice solutions for our clients every time.The following consultancy services are tailored to our client's needs and include:

Digital requirements analysis. In conjunction with your team we will carry out a review of your existing business and document management processes to determine areas where efficiencies can be gained. We analyze your existing technical infrastructure to ensure any systems or solutions designed by Docuscan, including document scanning and management, integrate seamlessly with your existing business environments.

Project management Docuscan's project management process includes the scheduling of resources and the production of documentation including project plans, project initiation documents and statements of work detailing milestones, deliverables and dependencies. In addition, progress reports are produced and reviewed at regular project meetings.

Specification and design The functional and non-functional requirements for document scanning, data capture, invoice processing and digital mailroom processes are agreed via business and technical workshops, and are finalised during a review process. Functional, technical and business process design work is undertaken with regular review milestones. Agreeing the test scope and approach forms the final stage of the design process.

Development and configuration Digital solution development and configuration takes place within a structured development environment and is closely monitored against project milestone and scoping requirements for your document and data management. Test plans are also written and reviewed.

Testing, implementation and training All necessary tests are conducted to ensure all document and data management project requirements have been met, with any defects being tracked, resolved and retested. Your solution is then implemented in accordance with the project plan and work packages, coordinating with the customer's project and technical teams. If required, administrator and user training in document scanning and data capture is provided along with supporting training manuals.

In today's increasingly regulated, technology-dependent and competitive world, every organization aims to ensure it is operating efficiently, effectively and in compliance with all applicable guidelines and regulations. However, dealing with day-to-day issues can leave little time to consider the bigger picture and identify areas for potential improvement. Docuscan consultants are ideally placed to take that 'outside in' view and provide you with impartial, unbiased advice on your business. Docuscan provides a range of independent and related ICT, information and business consultancy services to a wide variety of clients across the banking, public and private sectors. We act as a trusted advisor to our clients on any and every aspect of their ICT, information and business, from small scale projects to national scale initiatives involving multiple parties. We provide advice on a wide range of issues across the following areas:

Information Systems Strategy

Information Management & Security

Business and Technical Requirements

Project Management and Structuring

Business Process Improvement and Re-engineering

Consultancy involves analyzing business objectives, looking at current systems and working practices, steering decision making and gathering all the requirements for a project. We respect that not every organization has a crystal clear vision of their requirements, so with our extensive experience and business understanding, we have the long term vision to help you identify where you need to be, then help you get there.

Business IT Consulting.The rapid evolution of information technology is driving momentous change in the way business is conducted. Technology by itself will not achieve the results necessary for success.Business needs must be translated into architectural requirements and IT standards. Business processes, procedures and responsibilities must be evaluated, defined and clearly communicated. Migration plans are required to ensure a smooth transition. Without an understanding of how processes and organizational structures need to change, implementing new technology can result in time delays, lost productivity, missed expectations and little to no return on investment. Through Docuscan's Business IT Consulting, professionals assess and design a holistic technical and organizational framework that effectively supports strategic requirements. Implementation of these business processes, roles, activities, tools and performance measurements are proven to eliminate duplicative or inefficient manual tasks, integrate processes across physical locations, organizational boundaries and business disciplines, and generate repositories of intellectual assets. Additionally, Docuscan realizes that for many organizations the real issue is that they may never be successful until they stop patching the old process and design a clean new one. Docuscan's consulting expertise can determine if an operation or process needs a simple tune-up, or a major overhaul. Whether the project warrants an enterprise-wide implementation or a single-point solution, Docuscan delivers consulting services that will leverage IT to achieve business goals and strengthen competitive advantage.

Enterprise Deployment Rolling out a new solution into your environment could not be any easier when you engage Docuscan Professional Services. These services are designed to take the guesswork out through determining the exact requirements for your organization to install a new system, to upgrade from a previous version of our solution set, or to migrate from any other platform.Whether you are deploying a couple of systems or a couple of hundred systems, our deployment expertise can make this a worry-free matter. Docuscan applies the best methods to minimize business interruption and maximize migration efficiency. Your servers are your livelihood and excessive downtime is not an option. Our engineers have the expertise to troubleshoot any problems that may arise during the deployment and get your new systems up quickly and functioning properly. Docuscan's mobile teams of technicians and engineers can be deployed for long or short term engagements to ensure client satisfaction. Docuscan’s policy is to ensure continued support after our solution is deployed, and upon request, we can provide ongoing consultancy services on future performance reviews and fine tuning, to ensure you are continuing to meet but exceed your goals.

Assessment Services Whether you are migrating to a completely new operating system or upgrading point releases, ensuring that your critical data is preserved and your applications function properly is our number one priority. Our engineers will thoroughly examine your current hardware and software infrastructure to assess your readiness to move to the new system. Whether you are currently on a prior version or coming from a completely different platform, our engineers will assist you to complete a worry-free transition.


Contact Info

: Docuscan Africa Limited. No 1B Robson Close Simisola Estate, Apapa.

: +234 706 908 0900

: +234 802 430 0055